Schindler Ahead RemoteMonitoring* Continuous equipment monitoring
Ahead RemoteMonitoring is our market-leading digital solution that gives you clear insights into your equipment’s health around the clock. Our Remote Monitoring platform (RMP) notifies our Technical Operations Centre (TOC) of potential incidents the moment that they occur. This allows us to analyse faults, dispatch technicians and distribute parts faster than ever before. *Applicable on compatible controllers.
Key features
Better planning of resources
Systematic automation ensures that all incoming alerts concerning your equipment are instantly evaluated and assigned to our service technicians. Informed decisions can be taken to plan service schedules, allocate resources and avoid unnecessary inspections. Building occupants and tenants can be appropriately informed about service schedules and their duration.
Permanent diagnostics
Permanent remote diagnostics and services with wireless data connection.
Remote 'Healthcheck'
Remote equipment tests including status reports. Clear overview helps in maintaining longevity and long-term operation of your equipment.
Easy integration
Ahead RemoteMonitoring provides services that use the latest monitoring technology. For our latest product range, the necessary hardware and software are already built-in. For older equipment, suitable upgrade options are available. Similarly, this service is fully compatible with and can be made available for non-Schindler products.
Proactive services
Service processes are initiated automatically or upon a pro-active cross-check with you – based on the self-detection of issues
Active information
Information updates either via e-mail or short alerts, or made available on the Ahead ActionBoard platform