• Elevators
    • Passenger elevators
      • Schindler 1000

        The Schindler 1000 is our practical passenger elevator for low-rise residential buildings. It's simple to plan, fast to install, and economical to maintain.

      • Schindler 3000

        The Schindler 3000 is our all-round passenger elevator that matches form with function. It's the perfect elevator for different building types and uses.

      • Schindler 5000

        The Schindler 5000 is our elevator for mid-rise residential and commercial buildings that features striking interiors, flexible sizes, and effective performance options.

      • Schindler 6000

        The Schindler 6000 is our premium commercial elevator that combines the latest technology, high-end finishes, larger capacities and custom designs.

      • Schindler 7000

        The Schindler 7000 is our premium passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures and skyscrapers.

    • Freight & other elevators
      • Schindler 2600

        The Schindler 2600 is our cargo freight elevator for warehouses, shopping centres and industrial facilities. It makes elevatoring heavy loads a lightweight task.

    • Modernisation & upgrades
      • Overview

        Explore our comprehensive elevator modernisation and building renovation solutions, engineered to enhance your elevator's performance and aesthetics.

      • ReStore solution

        Restore your elevator with our modernisation solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your elevator with our modernisation solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing elevator with our modernisation replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

    • Destination control
      • PORT Elevator

        PORT Elevator is our advanced destination dispatch system that ensures minimal waiting times and optimal passenger comfort.

      • myPORT

        Schindler myPORT is an app facilitating seamless building navigation through personalised elevator calls, access, and visitor management.

      • PORT Access

        PORT Access offers seamless transitions from elevators to secure terminals, ensuring convenient access control for a hassle-free experience.

    • Digital Media Services
      • Schindler Ahead MediaScreen

        Our Schindler Ahead MediaScreen solution inside and outside the elevator cabin provides relevant information to your passengers in real-time.

    • CleanMobility
      • ElevateMe App

        With Schindler’s ElevateMe mobile app, building tenants and guests can call an elevator and select their destination right from their smartphones.

      • UV CleanCar

        Our Schindler UV CleanCar elevator solution uses UV-C ultraviolet light to destroy bacteria and viruses, reducing the risk of transmission between passengers.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitised and cycled more frequently and efficiently.

      • CleanCall

        Our Schindler CleanCall solution lets passengers select their elevator destination with a simple wave of the hand. No need to touch a button anymore.

      • CleanCover

        Schindler CleanCover is a specially designed antibacterial film that ensures hygiene on frequently touched elevator surfaces, including buttons, panels, and walls.

      • CleanSpace

        Schindler CleanSpace allows you to adjust elevator load capacity, preventing overcrowding and ensuring a safer travel experience.

      • Schindler PORT & myPORT

        With Schindler PORT and myPORT, your visitors can navigate their way through the building's elevator using only their phone or personal access card.

    • Packages
      • Easy access

        Our special fixtures and accessories provide enhanced accessibility for all your elevator passengers with the Easy Access package.

      • Moving

        Our Moving package for elevators helps to protect your elevator by avoiding damage often caused during office or home relocations.

      • Office

        Our Office package for elevators helps ensure hassle-free and efficient vertical mobility solutions for office buildings, especially during peak office hours.

      • Penthouse

        Our Penthouse package for elevators adds a premium level of comfort and security, giving tenants and their visitors exclusive access to the penthouse floor.

      • Precaution

        Our Precaution package for elevators ensures the safe exiting of passengers during power failures, while increasing a sense of security and comfort.

      • Residential

        Our Residential package for elevators helps to make the elevators in your building a more welcoming space for your residents and tenants.

      • Security

        Our Security package enhances elevator security and safety within a building, while improving passenger safety.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        The Schindler 9300 escalator with enhanced safety features, energy efficiency, and space savings is ideal for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports, subways and railroad stations.

    • Moving walks
      • Schindler 9500AE inclined

        The Schindler 9500AE inclined moving walk was developed especially for shopping malls, providing quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        The Schindler 9500 horizontal moving walk is ideal for meeting the public transportation requirements of facilities like airports and subway stations.

    • Modernisation
      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        With Schindler InTruss, we extract the existing escalator or moving walk, keeping its truss in place. A new unit is then assembled inside the existing truss.

      • Kits

        We offer modernisation kits in all areas: safety, energy consumption, and appearance. Update your escalators and moving walks, quickly and easily.

    • CleanMobility
      • Ultra UV Pro

        Schindler Ultra UV Pro offers an advanced sanitisation solution for escalator and moving walk handrails, helping prevent the spread of viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Apprenticeship program

        Schindler Australia’s apprenticeship program has been running for over 30 years and we currently have over 70 apprentices.

      • We Elevate... Women

        The opportunities are endless. You might be looking for a better work-life balance. A more flexible working arrangement. Whatever you’re looking for, consider a career with Schindler.

    • Who we look for
      • Experienced professionals

        Whether you’re an elevator technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Apprenticeship program
    • Open positions
  • Segments
  • Innovations
  • About us
  • Contact
Get in touch

Schindler - Privacy Notice

Last update: April 2023

Thank you for visiting one of the websites ("Site" or "Sites") of Schindler Holding Ltd. and/or its affiliates ("Schindler") and your interest in Schindler products and services. Your privacy is important to us, and we want you to feel comfortable visiting our Sites. In view of this, we have created this Privacy Notice.

The Internet is generally not a secure environment. You acknowledge that the Internet is an open network and can be accessed by anybody. Schindler treats Personal Information in accordance with applicable data protection laws.

1.  What are the purpose and the scope of this Privacy Notice

This Privacy Notice describes how we collect and further process Personal Information:
(i) when you visit the Sites; or
(ii) when you use our products or services; or
(iii) when you otherwise interact with us,

and the purposes for which Schindler may use, share, or disclose such information.

The term "Personal Information" as used in this Privacy Notice refers to information such as your name, e-mail address, mailing address, or telephone number, etc. that can be used to identify you.

By using Schindler Sites, you consent to the collection, use and disclosure of Personal Information as set forth in this Privacy Notice. If you do not agree to this Privacy Notice, do not proceed to further Schindler Sites.


2. What information do we collect about you?

We collect Personal Information that you provide or make available to us (e.g., by way of e-mail or registration form) or that is needed to provide and/or improve our services to you, to contact you, to conduct research, and to provide internal reporting.

We collect Personal Information about you when you register with us (i.e., by registration form, signing up for a newsletter) or when you voluntarily complete for example customer surveys, provide feedback, participate in competitions, or apply for job vacancies by posting your curriculum vitae on our on-line recruitment Sites.

We also collect Personal Information from you when you call our call centres for general inquires or in emergency situations. In these situations, the Personal Information collected includes your first and last name and your contact details.

If you choose to withhold any Personal Information requested by us, it may not be possible for you to gain access to or use certain parts, services, or functions of the Sites and for us to respond to your query.

We also collect information about your website usage information by using cookies. For details, please refer to the Cookies and Web Analytics/Opt-out section of this Privacy Notice.

Finally, by using our website, certain technical and other information is automatically disclosed by your computer to and logged by us (such as your network address, the type of your browser, the site that referred you to our site) for operational and security purposes, and to better understand the usage of our websites.


3. How will we use the information about you?

Your Personal Information will be used for the purpose indicated in this Privacy Notice at the time of collection, that is evident from the circumstances, or that is provided for by law. It will be used to administer, support, and obtain feedback on the level of our services and to prevent breaches of security, the law or our contract terms.

Further we may use your Personal Information to provide you with information about products or services you may request. We also may use it to market products and services which we think may be of interest to you (including by way of e-mail), or to communicate with you. If you wish to opt-out from receiving such communication, please inform email@schindler.com.

Any communication or material you transmit to Schindler by electronic mail or other electronic device, including any data, questions, comments, suggestions, or the like will be treated as non-confidential and non-proprietary. You agree that Schindler may use such communication or material for the purposes outlined above.


4. Information sharing | Data transfer abroad

As Schindler is a global and worldwide acting company, we may disclose your Personal Information to other Schindler affiliates worldwide that may use such Personal Information for the purposes listed in this Privacy Notice, but also agree to treat it in accordance with this Privacy Notice. Your Personal Information may therefore be transferred to countries with a different level of data protection than the country from where you have submitted your Personal Information.

Your Personal Information may be disclosed to third parties if we are required to do so because of applicable law, legal proceedings or responding to court, law enforcement, governmental or other legal requests, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad, or because of an overriding interest of Schindler. We will not rent or sell your Personal Information to third parties.

Your Personal Information may also be disclosed to third parties, including abroad, who act for us or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected. Your Personal Information may be lawfully processed by third parties for services delivery (e.g., evaluating the usefulness of the Sites, marketing, data management or technical support). These third parties may only process your Personal Information in the same way as Schindler is permitted to process it.


5. Links to other websites

This Privacy Notice applies only to Schindler Sites, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to you. However, due to the nature of the internet, we cannot guarantee the privacy standards of such websites or assume responsibility for the contents of websites other than Schindler Sites.

This Privacy Notice is not intended to be applicable to any linked, non-Schindler website. Whenever you open a link to other websites, you should exercise caution and read the privacy policies of the website in question.


6. Cookies

When you visit one of our Sites, we may store some data on your computer in the form of a "cookie". A "cookie” is a small piece of text that a website places in the cookie file of your browser and that allows the Sites to recognize your personal computer next time you visit the Sites.

This means that when you visit one of our Sites, our web server automatically records your IP address, the website from which you came onto our Sites and the type of browser software you are using. It also records which Sites you visit, on what date and for how long. Such information is used to help us improve the contents of the Sites and to compile, for internal and market research purposes, anonymous aggregated statistics about the use of our Sites.

Cookies by themselves do not tell us your email address or otherwise identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer. Schindler only uses cookies in accordance with applicable laws.

Please ensure that your computer setting reflects whether you accept cookies or have disabled or deactivated them. You can set your browser to warn you before accepting such tracking technology, or you can also set it to refuse such devices. The specific instructions can be found in the manual of your browser. However, please be aware that disabling or deactivating of such devices may result in a reduced availability of the services provided by our Sites, or parts of our Sites may no longer function correctly.

For further information on cookies, visit www.allaboutcookies.org or www.aboutcookies.org.


7. What specific Cookies do we use

Manage your cookie settings with the Cookie Preference Centre.


8. Social Media Plugins

Social Bookmarks (for example Facebook, Twitter or LinkedIn) allow users of certain social media platforms to post links of selected Schindler Sites on their corresponding social media profile in order to bookmark them or share them with their social media contacts.

Schindler Sites may contain Social Bookmarks which are identifiable by means of respective share buttons. Opening one of our Sites may result in Social Bookmarks setting cookies on your computer and, if you have subscribed to a social media platform, permit its operators to track your usage of the Sites, unless you have disabled or deactivated the acceptance and storage of cookies in your browser settings.

If you use "share" buttons on our Sites you will be directed to websites controlled by AddThis and ShareThis. We have no control over the cookies that AddThis and ShareThis set when you use their services. However, you can opt out of addthis.com cookies and sharethis.com cookies.

If you use Social Bookmarks you will be sending identifiable information to the respective social media platform. Any comments or activity arising from persons using Social Bookmarks is not controlled or endorsed by Schindler and Schindler shall not be held responsible or liable for such. Persons who share Schindler’s content via Social Bookmarks are not authorized to speak for or represent Schindler. Their views and opinions must be strictly regarded as their own and not Schindler's.

Further, the provisions in Schindler’s Terms and Conditions and this Privacy Notice relating to Links also apply to Social Bookmarks.


9. Web analytics | Opt-out

Our Sites use Google Analytics and Adobe Analytics and Adobe Target.

Google Analytics and Adobe Analytics are used to measure Sites usage, collect non-identifiable and to aggregate information to improve the contents of our Sites or to compile, for internal and market research purposes, anonymous aggregated statistics about individuals using our Sites. The relevant data is provided to us by Google and/or Adobe in the aggregate (i.e. individual users are not identified) and allows us to better understand our Sites’ audience.

By way of example, the Google Analytics and/or Adobe Analytics features implemented by us allow us (i) to evaluate and generate reports on certain demographic, behavioral, and interest metrics of users collected by Google, and (ii) to create advertising remarketing audiences and campaigns based on such metrics, which may be segmented into aggregated groups.

In addition, our Sites uses Adobe Target to personalize your experience on our Sites. Adobe Target does not store your IP address or any personal information. IP addresses are used only by Adobe Target during your visit of our Sites.

If you do not wish to have your visits on our Sites tracked by Adobe Analytics, you can opt-out by using the following Link: Opt-out of from Adobe Analytics.

Similarly, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings form at https://adssettings.google.com.

You may opt-out from Adobe Target by using the following Link: Opt-out of from Adobe Target.

Our Sites may use additional marketing tools and technologies. These tools allow us to monitor the web activity of leads and customer contacts so that we can identify the topics they are interested in and pre-qualify leads for sales. These tools also help us to understand which topics might be relevant in a sales conversation or which content to provide. If you do not wish to you have visits on our Sites tracked by our marketing tools, you can opt-out by using the following link:

Alternatively you can also opt-out of these services by managing your cookie settings with the Cookie Preference Centre.


10. Security measures to protect your Personal Information

Schindler uses appropriate security measures in order to reasonably protect your Personal Information against unauthorized access or alteration, accidental or intentional manipulation, loss and destruction. Personal Information is destroyed or de-identified when no longer needed in accordance with the requirements of the Archives Act 1983 (Cth).


11. How to contact us

If you have any questions about our Privacy Notice or Personal Information we hold about you please contact us at:

Schindler Lifts Australia Pty Ltd
Level 6, 241 O’Riordan St
Mascot, Sydney
NSW 2020
Phone: +61 2 9931 9900
Email: email@schindler.com

Schindler Lifts Australia Pty Ltd is the legal entity that is responsible for this Site.

Specifically, you can contact us:

  1. to request access to the Personal Information we hold about you, if any; and/or
  2. to request the correction of such information; and/or
  3. to complain in case you are of the view that we are not processing your Personal Information in compliance with applicable law. We will review such a complaint in due course and provide our feedback to you.

In the event you are not satisfied with our response to your request or complaint, you can lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)
GPO Box 5288
Sydney NSW 2001
Email: foi@oaic.gov.au
https://www.oaic.gov.au/


12. Changes to our privacy notice

We may in any way, at any time, for any reason, without prior notice and at our discretion modify, add or remove or otherwise update this Privacy Notice as well as the information and materials contained on the Sites. We will place any update on this webpage. The last line of this Privacy Notice indicates when the Notice was last updated.